Enhance resident satisfaction with seamless digital experiences, maximise staircasing receipts through smarter data insights, gain a deeper understanding of resident needs and behaviours, and streamline your operations with powerful, automated solutions.
TRUSTED BY THE BEST
Save time and money while enhancing the resident experience and increasing the number of staircasing transactions.
Financial planning tools to empower residents to make informed decisions
Data-driven triggers to identify residents with potential to staircase
Tailored marketing campaigns and offers to increase transaction rates
Guidance to help residents through every step of the staircasing process
Stairpay equips residents with the tools and insights to navigate shared ownership confidently, while helping providers support customers and comply with their regulatory obligations.
Impartial, clear explainers from the Stairpay Academy to enhance customer understanding
Free monthly HPI valuations to help shared owners track the value of their ownership share
Interactive tools and insights to empower financial planning
Find trusted brokers, surveyors, valuers, and conveyancers - all in one place.
Collect feedback from residents and leverage actionable data insights to deepen resident understanding, enhance engagement, and optimise decision-making.
Analyse resident data to identify trends and enhance decision-making.
Data-powered, targeted campaigns to increase staircasing transactions.
Gather real-time feedback from residents to improve services and satisfaction.
Identify pain points and proactively address concerns for better outcomes.
Increase in staircasing receipts within 3 months of going live on Stairpay.
of users said Stairpay helped them to understand shared ownership better
Increase in staircasing enquiries within 4 weeks of launching on Stairpay.
“We are excited to implement Stairpay’s technology to make the process of buying more equity in their home a more streamlined and automated process, which we hope and believe will lead to more of our customers buying more equity in their property.”
Michelle Wood
Director of Home Ownership
“We have only been live for about three weeks, but our initial email’s click-through rate outperformed any we’ve sent before. Within a week, we identified three individuals ready to fully staircase and two more interested but not yet ready to transact.”
Claire Donnelly
Chief Financial Officer